Number Management

Subscriptions are identified by Serial Numbers. These are unique identifiers against which records are stored in CMPClosed Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. if Number Management functionality is used by the service providerClosed The owner of the infrastructure in which accounts will be created. The Service Provider can host and operate the instance of CMP, or CMP can be provided as a Managed Service..

Serial Numbers can be stored in text, numeric or alphanumeric format allowing information such as unique numbers, IDs, usernames or email addresses to be stored.

Serial Numbers are configured as per individual service provider requirements.

CMP has two types of Serial Numbers:

CMP can store up to five Managed Serial Numbers against a subscriptionClosed A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription. CMP Number Management controls the numbers that are available for selection for each Managed Serial Number. Typical examples of Managed Serial Numbers include Mobile Phone Number, SIMClosed Subscriber Identity Module. A smart card (electronic chip) inside a mobile phone that communicates with the network and carries an identification number unique to the owner. The SIM can also store personal data. Number, IMSIClosed International Mobile Subscriber Identity. A unique number, usually fifteen digits, identifying a GSM subscriber., IMEIClosed International Mobile Equipment Identity. A unique 14-digit number assigned to every GSM mobile phone, which includes information on the origin, model, and serial number of the mobile device. The IMEI number is used by networks to identify valid phones and block stolen or blacklisted phones from accessing the network. Number, and SelfcareClosed A MDS online self-service customer care tool. ID.

Nine additional Non-Managed Serial Numbers can also be configured, if required, to be used to address specific service provider requirements, such as SIM PINs and PUKs.

Managed and Non-Managed Serial Numbers are assigned when creating subscriptions and can be maintained in life via AgentViewClosed The graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. In versions prior to CMP 8.0, this was called the CMP GUI. and web services.

During the life of a subscription, a mobile phone number can change, for example when portingClosed The process of transferring a subscriber between service provider networks while ensuring they retain their existing mobile telephone number. in or changing a number due to nuisance calls.

SIM Profile Loader

A SIM profile - or SIM card - is an integrated circuit that is intended to securely store International Mobile Subscriber Identity (IMSI) details, which are used to identify and authenticate subscriptions on mobile telephony devices such as mobile phones or laptops. The SIM card itself has its own unique reference known as an Integrated Circuit Card Identifier (ICCIDClosed Integrated Circuit Card Identifier, or ICCID, is a globally unique serial number used to identify a SIM card in a mobile device. It is used to identify both a physical SIM card and an eSIM profile, and is typically found on the device's settings.), which cannot be changed. CMP allows for a primary and secondary profile to be stored for a given ICCID.

CMP automatically loads files of SIM profiles that are received from an external SIM manufacturer for use in allocation to subscribers and resolving agent queries, for example a customerClosed In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. contacting the call centre to request a Personal Unlocking Key (PUK) code to unlock their phone.

Lifecycle Management

Mobile phone numbers that have been disconnected or are no longer used (due to a number change for example) are managed by Lifecycle Management.

Number Management can handle any type of number but is typically used for mobile numbers.

Phone numbers remain in Lifecycle Management for a pre-determined number of days known as the Cooling Off PeriodClosed Period of time after an upgrade during which a customer can revert back to their original plan without incurring a penalty.. Once these days have passed, the number can be reused by another Subscription.

Numbers not owned by/allocated by the Service Provider are removed from CMP. This includes numbers which have been ported out. In these scenarios numbers cannot be recycled.