Billing

Key Performance Indicators

Billing KPIs are based on the entire invoicing value and volumes for all customers invoiced over a rolling 12 month period rather than subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription invoicing, which is used for Average Revenue Per User A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. and Average Margin Per User. This ensures that all the revenue billed to the customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. base is available for analysis.

KPI	Description
Billing by Month	Provides a view of the total revenue invoiced to customers over a 12 month period both in terms of the value and the volume of invoices produced. The figures include Sales Ledger Adjustments and exclude VAT.
Services by Group	The 5 top ranking billed services by month are provided for comparison of the major billing services over time.
Top 20 Billed Services Month To Date	The current billing month to date position provides up to the top 20 services and then aggregates any other service not in the top 20 into a category of other.

Billing Analysis

Analytic	Description
Billing Detail	Billing Detail allows analysis of billed revenue by Customer Type, Account Type and Customer by Billing Type. Billing Type categorises revenue into subscription-level or non-subscription revenue and subscription or non- subscription Sales Ledger Adjustments. Invoice dates allow further drill-down to allow forecasting of revenues to take place and also aid understanding of intra-month billing patterns that impact cash flow projections.
Billed Service Analysis	Billed Detail Analysis provides the ability to analyse billed services over time with the added flexibility of drill-downs by Customer/Account Types The value and volume of services are available for analysis on a rolling 12 months basis, allowing individual or group of services/discounts to be monitored.
Billed Detail Analysis	Billed Detail Analysis provides a tabular view of the value of services billed over time with the ability to select customers in order to understand at a detailed level the services/discounts they are invoiced. Services are ranked by month and descending value.

Analytic

Description

Billing Detail

Billing Detail allows analysis of billed revenue by Customer Type, Account Type and Customer by Billing Type. Billing Type categorises revenue into subscription-level or non-subscription revenue and subscription or non- subscription Sales Ledger Adjustments.

Invoice dates allow further drill-down to allow forecasting of revenues to take place and also aid understanding of intra-month billing patterns that impact cash flow projections.

Billed Service Analysis

Billed Detail Analysis provides the ability to analyse billed services over time with the added flexibility of drill-downs by Customer/Account Types The value and volume of services are available for analysis on a rolling 12 months basis, allowing individual or group of services/discounts to be monitored.

Billed Detail Analysis

Billed Detail Analysis provides a tabular view of the value of services billed over time with the ability to select customers in order to understand at a detailed level the services/discounts they are invoiced. Services are ranked by month and descending value.