Packages
A CMP
Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. package is a collection of allowances, services and/or discounts that can be added to a subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription. Users can use packages to add essential services and discount offers in a single action, rather than selecting individual services and discounts for each subscriber The end user of a network..
Package Services
The services linked to a package are known as package services. Services determine the overall cost. Services can be either rolling (a rolling service is a service whose price can vary over the lifetime of the service. It can be used, for example, to support an introductory offer for the first three months.) or non-rolling, but not a mixture of both for the same service.
For more information, see Services.
The price of the service can be amended when it is added to a package. This allows the same base building blocks of a package to be reused across many packages with the price being tailored in each. A price can be defined on the service, overridden when linked to a package and overridden again when associated with a tariff, meaning different pricing for all subscriptions with that package on different tariffs (price plans).
For example, line rental service could be £20.00 but as part of the package the service may be charged at £15.00. Consequently, all customers could be paying different rates for the same service. This depends on the tariff the customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. is on and whether the customer selected the service as part of a package. If a customer connects using a new package, they automatically receive the service in that package at the default price. When this standard package is added to a tariff, if this particular service is included in the tariff package, the price in the package deal overrides the price charged in the service code, or the tariff service code. For example, the package price of a service could be £15.00 but as part of the tariff package the service could be charged at £10.00. The services that are present within the package on the day a customer is connected are the services the customer automatically receives. Services with a future effective date can be present within the package, with the same service code, replacing a particular service with a new price.
This can also be done with a rolling service.
Package Discounts
Discounts allow for a credit back on a service within a package. The discounts linked to a package are known as package discounts. Discounts cannot be changed when added to a package.
For more information see Discounts.
Allowances
Allowances inform the Online Charging System (OCS) what to grant a subscriber in terms of inclusive voice, text, data or cash.
For more information see Allowances.
Packages can be linked to package services and package discounts
A package can be classified as:
- A base package is always part of a price plan and contains essential services and/or discounts needed to fulfil a subscriber’s contract, such as their monthly recurring charge and services to drive their base allowances of inclusive minutes, data and/or texts.
- A bolt-on An addition to a subscriber's main plan or product; also sometimes called an add-on. package contains additional services, allowances and/or discounts for additional purchases a customer may make.
- A top-up package, for additional services for prepaid subscribers only. This is used primarily to add credit to a prepaid balance. The service is simply the charge. It may optionally also include allowances.
Packages can have attributes: recurring or non-recurring, shareable or not shareable. Once a package is created in Business Configuration A module in the CMP Administation console that provides for viewing and modification of business and user applicable system configuration. it is not possible to change its classification or whether it is recurring or shareable.
Package groups are used to group In the Customer Manager Platform hierarchy, the highest level of the structure. The group level can be used to group corporates. Groups can hold financial information. packages for display purposes, for example in a self-care app.