Apply Consumer Price Increase

The Apply Consumer Price Increase bulk action allows you to change the monthly recurring charge on multiple subscriptions based on the retail price index or consumer price index. This price increase can be for a service charge that is part of a price plan.

The CPI increase will only be applied to:

• services in a subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription's base package, that is, the monthly recurring charge.

• postpaid subscriptions that are in contract at the proposed CPI increase date.  Prepaid subscriptions or subscriptions outside of contract are not subject to a CPI increase.

CPI price increase is not applicable to terminated subscriptions or subscriptions that are not connected.

Ensure you have the appropriate access rights for this bulk action to appear in the available options.

The following steps describe how to apply a consumer price increase bulk action.

Prerequisites

Ensure you have downloaded the Apply Consumer Price Increase Excel Template, and populated it with the data (either the MSISDN Mobile Station International Subscriber Directory Number, often referred to as a Mobile Number. A number uniquely identifying a subscription in a mobile network. or Subscription Id) for the new subscriptions you want to create.

1. From the CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. Bulk Action menu on the left-hand side, expand Bulk Actions and select Apply Consumer Price Increase.

   The Apply Consumer Price Increase screen displays.

   Explanation of fields

   Name	UI Element	Description	Mandatory?
   CPI Value	Text box	Enter the amount by which the monthly recurring charge of the subscription is to be increased.	Mandatory
   Percentage Fix Amount	Radio buttons	Select Percentage to indicate a percentage change in the subscription service charge. Select Fix Amount to indicate a fixed amount change.	Mandatory
   Fixed Date Bill Cycle	Radio buttons	Select Fixed Date to use the As of Date for the price increase. Select Bill Cycle to align the price increase with the subscriber's bill cycle.	Mandatory
   As of Date	Text box with date picker	This defaults to the current date. Select the current date, or enter a future date from which the subscription charge increase will be effective. Either enter the date manually or use the date picker. The format is dd/mm/yyyy.	Optional

2. Enter an amount in the CPI Value field.

3. Select either the Percentage or Fix Amount radio button, and the Fixed Date or Bill Cycle radio button.

4. Enter a date from which the changes will apply in the As of Date field.

5. Click Next.

   The second Apply Consumer Price Increase screen displays.

   Explanation of fields

   Name	UI Element	Description	Mandatory?
   Notification Email	Text box	The email the notification is to be sent to when the bulk action is completed. Typically, the user's email. This field is validated to ensure that information is not sent outside the organisation.	Optional
   Notification Label	Text Box	A meaningful description/name for the bulk action, maximum 50 characters.	Mandatory

6. In the screen, enter a Notification Email and a Label.
7. Click Next.

8. In the next Apply Consumer Price Increase screen, you can select and upload the Excel template with the details of the subscriptions to which the Consumer Price Increase bulk action will apply.

9. Click Browse, then navigate to and select the Excel file to upload.

   The name of file is displayed in the File Name field.

10. The new bulk action has been created with a status of Not Confirmed. To initiate the action, click Confirm.

    You are taken to the Previous Bulk Actions screen where the new bulk action now appears.

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Related Topics

• Excel Templates