Create a Closed User Group

You can create a closed user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. group In the Customer Manager Platform hierarchy, the highest level of the structure. The group level can be used to group corporates. Groups can hold financial information. (CUG) by assigning a CUG service to a subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription. The first subscription assigned a specific CUG service within the customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. structure automatically creates the CUG, to which other subscriptions can be added.

Before you begin, ensure that:

the Closed User Group service has been added in the Business Configuration A module in the CMP Administation console that provides for viewing and modification of business and user applicable system configuration. module.

To add a subscription to a closed user group:

Access the Subscription to be added to a closed user group.
The Subscription Summary screen is displayed.
Right-click in the Active Services pane on the lower panel.
Select Add.

The Add Subscription Service dialog appears.
Enter the CUG service code in the Service field.

A subscription can have only one CUG service active at a time.
Enter the relevant date in the Effective field. This defaults to today’s date but a future date can be selected from the Date Picker.
Select Confirm.

The CUG service is now added to the subscription, and the subscription is a part of the CUG. If you entered a future effective date, it will be added to the CUG when the service becomes effective.

The specific pricing structure is applied by the OCS to the subscription within the CUG when making calls and sending texts within the group.