Action Types
Actions are the main mechanism for a workflow event to do something.
Typically, a workflow event is preconfigured to have a default set of actions, so that every instance of the workflow event performs the same set of actions. Default actions are those that are configured to be automatically triggered when a workflow event is raised or resolved. Each default action is given a sequence number. The first action attached to the event has a sequence number of 10, the second is 20, and so on. CMP
Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. sends the actions to the network In the context of CMP, the infrastructure on which usage of registered customers will be measured – this could be a mobile phone network, broadband network or other non-telecommunications network., which then attempts to process them in their sequential order.
When a workflow event with an unresolved action is processed, one or more actioned item are automatically created. Actioned items are processed in the background by separate components of CMP or third party Of software; a reusable component developed to be either freely distributed or sold by an entity other than the original vendor of the development platform. systems.
CMP users can also manually add actions to a workflow event. Any action can be added to a workflow event if it is configured to be:
- Manually selectable.
- Allowed at the level at which the workflow event has been raised.
Each unique action is identified by an action type and an action code. CMP has the following standard types of actions to which action types belong:
Network Action
This action type sends commands to the network, for example bars and disconnections.
Account Movement
This action type automatically transfers an account In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices. from one account type to another, for example a Nursery account to a Business account.
Subscription Service
This action type automatically applies a service to the subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription, for example, itemised billing.
When you configure a new action type, you provide:
- A 3-character or 4-character alphanumeric code for the action type.
- A longer text description of the action type, up to 25 characters.
- Rules for duplicates – whether duplicate actions with the same action type are allowed, and duplicate actions with the same code are allowed.