Communications Default Fields

Default fields contain customer-specific information from the CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. database that can be included in communications with end users. Business Configuration A module in the CMP Administation console that provides for viewing and modification of business and user applicable system configuration. allows you to define and maintain these default fields.

Default fields are associated with beans, which are the software objects that retrieve the data from CMP. When CMP processes a communication, it checks which fields need to be populated for that particular communication and then invokes the associated beans, which fetch the data from the CMP database according to the configured parameters. The bean parameter identifies the exact piece of information that the bean should retrieve. For example, the parameter SubscriptionUserName to the Subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription bean is used to retrieve the SubscriptionUserName field from the Subscription table. Parameters can be any customer-specific attribute supported by the bean, such as a field, static text, a value, or a date. For example, the WORKFLOWBEAN supports the following parameters:

Event
Total SL Adjustments
Resolved Date
Resolution Required By Date

A list of sample default fields is provided in CMP Default Fields.

When CMP is being used in conjunction with Openet PCC as an Online Charging System (OCS), the OCS sends notifications to subscribers when they have exceeded their allowance or balance threshold, depending on what thresholds have been configured. The CMP OCSNOTIFICATIONATTRIBUTES bean allows the attributes provided within the Openet notification to be used to enrich the outbound communication with subscriber The end user of a network. information held within CMP. The following CMP attributes can be used:

Allowance Description
Allowance Type (Data, Voice, Text or Cash)
Spend Cap Description
Formatted values for entitlement size, usage The consumption of services, for example a subscriber using call minutes. amount and remaining quota. Formatting is based on the type of allowance.

A list of default fields that use the OCSNOTIFICATIONATTRIBUTES bean is available in OCS Notification Default Fields.

Default fields can be configured with beans that have multiple parameters. When you supply multiple parameters for a bean, they must be separated with commas.

Configuration of a default field requires the following:

Supplying a code and description for the default field.
Specifying a category for the information in the field, for example static text, account In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices. or financial.
Selecting the bean (the software object) that will retrieve the field information from CMP.
Specifying a parameter that tells the bean what information to retrieve. Beans can have multiple parameters.
Specifying whether the field is available to new subscribers.

Some communication formats, for example letters and emails, must be associated with an additional external template that determines the format, style and layout of the correspondence. Templates are created using external frameworks such as Velocity and Prince XML Exstensible Markup Language. A markup language used to describe data that allows users to define their information formats, especially in order to display documents on the Internet.. Templates contain elements such as static text, images, headers and footers, and dynamic text or merge fields. The merge fields are populated with the attributes from the CMP default fields. When you compose an external template, you must reference the default fields correctly. For information on how to do this, see CMP Communications Functionality and Configuration Guide.