Financials

AgentView The graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. In versions prior to CMP 8.0, this was called the CMP GUI. Credit and Collections functionality supports the ability to monitor and control customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. usage The consumption of services, for example a subscriber using call minutes., payment and debt in preset limits, automatically applying corrective measures as prescribed.

For example, usage limits to minimise fraudulent use, recurring credit and debit card payment facilities to ease administration, and debt recovery procedures that manage accounts in arrears.