Introduction to CMP

The MDS Global Converged Monetisation Platform (CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers.) supports convergent In the telecommunications industry, a soultion that enables common management of all users and all services for multiple operators. rating In telecommunications, determining the cost of a particular call. Involving converting call-related data into an equivalent monetary value., billing and end-to-end customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. management for digital service providers. CMP manages the full customer lifecycle and creates a unified view of the customer supported by a single database. The integrated Product Catalogue The CMP component that details the products and services available to subscribers. supports any type of subscriber The end user of a network.-based product, including mobile, fixed line Descriptive of a phone that uses a metal wire or fibre optic telephone line for transmission as distinguished from a mobile cellular line, which uses radio waves for transmission. Also called a land line., and IP TV. Through a hierarchical structure, CMP handles customers - from individual consumers to complex corporate or Internet-of-Things (IoT) structures in the same environment via the same user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. interface and/or APIs.

CMP is:

• Convergent

  CMP was designed from the outset to allow the configuration of multiple networks in a single environment. Each network In the context of CMP, the infrastructure on which usage of registered customers will be measured – this could be a mobile phone network, broadband network or other non-telecommunications network. represents the service operator, for example a mobile network operator, a fixed line carrier, or an on-demand media provider.

  A single subscriber can have subscriptions to many different networks and have the charges for each combined in a single bill.

  For business and corporate organisations, CMP can produce bills to reflect the structure of that organisation for example by organisational unit or cost centre.

• Flexible

  CMP is designed to allow service providers to administer their own business policy changes - for example, new price plans - through an intuitive web-based UI. This allows service providers to react quickly to changes in their operating markets.

• Modular

  CMP has modules for Subscriber Registration, Workflow Management, Payment Management, Service Activation, Billing, and Credit Management, amongst others.

  Each module is designed to be highly configurable and integrates with many third party Of software; a reusable component developed to be either freely distributed or sold by an entity other than the original vendor of the development platform. providers.