Appendix A: Probes List

Stage	Category	Name	Description
Batch	Account Purge	Completed	This alert probe returns the number of times the Account Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Action Monitor	Punctual	Alert probe that returns the number of action item requests that have yet to be processed by the Action Monitor Job. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.
Verification	Action Monitor	Normal	Alert probe that returns the number of action item requests that were set as error by the network today. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.
Batch	Address Purge	Completed	This alert probe returns the number of times the Address Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Advance Notifications	Complete	Alert
Extract	Bill Print	Completed	Alert probe that returns number of files produced by Bill Print Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe
Extract	Bill Print	Completed	Alert probe that returns number of files produced by Bill Print Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Batch	Bill Print	Completed	Alert probe that returns the number of times that Bill Print Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Comms Email	Punctual	Alert probe whether there are unprocess email in commsrequesttargetdetail table
Verification	Comms Letter	Punctual	Alert probe whether there are unprocess letter in commsrequesttargetdetail table
Verification	Comms Monitor	Normal	Alert probe whether error is received in the last X number of minutes.
Batch	Comms Monitor	Normal	Alert probe for count of errors for current day.
Verification	Comms Monitor	Normal	Alert probe whether there are unprocess request in commsrequestheader table.
Batch	Consumer Purge	Completed	Alert probe that returns the number of times the Consumer Purge job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Credit Control	Time Since Last Run	Alert probe that returns how long in minutes since Credit Control last ran in Full Mode
Batch	Credit Control	Completed	Alert probe that returns the number of times Credit Control Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Extract	Credit Reference	Completed	Alert probe that returns number of files produced by the Credit Reference Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Batch	Credit Reference	Completed	Alert probe that returns number of times the Credit Reference Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Extract	Credit Reference	Completed	SLA probe that returns number of files produced by the Credit Reference Extract Daemon today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Extract	Debt Recovery	Completed	Alert probe that returns the number of files produced by the Debt Recovery Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Extract	Debt Recovery	Completed	SLA probe that returns the number of files produced by the Debt Recovery Extract Daemon today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Batch	Debt Recovery	Completed	Alert probe that returns the number of times the Debt Recovery Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Debt Recovery Response	Completed	Alert probe that returns the number of times the Debt Recovery Response Job has run today. A value of zero indicates the job has not run today.
Batch	Debt Recovery Response	Completed	SLA probe that returns the number of CMP configuration errors detected by the Debt Recovery Response Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Load	Debt Recovery Response	Completed	Alert probe that returns the number of files received by the Debt Recovery Response Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.
Batch	Direct Debit Purge	Completed	This alert probe returns the number of times the Direct Debit Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Framework	Normal	Framework System Probe which returns the number of Exceptions recorded against the probe on the current date. System probes are used to record exceptions which can be viewed by navigating to the notes panel.
Extract	General Ledger	Completed	Alert probe that returns number of files produced by the General Ledger Extract Daemon today. If this query returns a value of zero, this indicates that no outbound files were produced and an alert will be sent to the recipients configured for his probe.
Extract	General Ledger	Completed	SLA probe that returns number of files produced by the General Ledger Extract Daemon today. If this query returns a value of zero, this indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, there is no email alert issued.
Batch	General Ledger	Completed	Alert probe that returns the number of times that the Bill Cycle Change job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Invoice Posting	Completed	Alert probe that returns number of times the Invoice Detail Analytics Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Extract	Invoice Posting	Completed G/L	Alert probe that returns the number of files produced by the Invoice Posting Extract Daemon today for the General Ledger.A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Extract	Invoice Posting	Completed S/L	Alert probe that returns the number of files produced by the Invoice Posting Extract Daemon today for the Sales Ledger.A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Extract	Invoice Posting	Completed S/L	SLA probe that returns number of files produced by the Invoice Posting Extract Daemon today for the Sales Ledger.A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Batch	Invoice Production	Completed	Alert probe that returns the number of times Invoice Production Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Ledger Monitor	Normal	Alert probe that returns the number of ledger monitor records in error status today. If this query returns a value that is greater than the threshold, then an alert will be sent to the recipients configured for this probe.
Verification	Ledger Monitor	Punctual	Alert probe that returns the number of open transactions. If this query returns a value that is greater than the threshold, then an alert will be sent to the recipients configured for this probe.
Verification	Managed Number Monitor	Number Availability	Alert Probe which verifies if the amount of numbers available in number management is below a certain value. If this query returns a value that is below the threshold, an alert will be sent to the recipients configured for this probe.
Verification	Managed Number Monitor	Number Availability	SLA Probe which verifies if the amount of numbers available in number management is below a certain value.If this query returns a value that is below the threshold, the SLA has been breached.
Load	Managed Numbers	Completed	Alert probe that returns the number of files received by the Managed Numbers Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.
Batch	Managed Numbers	Completed	Alert probe that returns number of times the Managed Numbers Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Managed Numbers	Completed	SLA probe that returns the number of CMP configuration errors detected by the Managed Numbers Job today.The SLA is breached if the number of errors is above the defined threshold.These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe,no email alert is issued.
Extract	Mandate Registrations	Completed	SLA probe that returns the number of files produced by the Mandate Registrations Extract Daemon today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Extract	Mandate Registrations	Completed	Alert probe that returns the number of files produced by the Mandate Registrations Extract Daemon today. A value of zero indicates that no outbound files were produced.
Batch	Mandate Registrations	Completed	Alert probe that returns the number of times the Mandate Registrations Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Mandate Revisions	Completed	SLA probe that returns the number of CMP configuration errors detected by the Mandate Revisions Job today.The SLA is breached if the number of errors is above the defined threshold.These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Load	Mandate Revisions	Completed	Alert probe that returns the number of files received by the Mandate Revisions Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.
Batch	Mandate Revisions	Completed	Alert probe that returns the number of times the Mandate Revisions job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Non Recurring Payments	Account Allocation	Alert probe that returns the number of payment records associated with Account in the most recent batch. If the query returns a value that is above the threshold, an alert will be sent to the recipients configured against the probe.
Verification	Non Recurring Payments	Payments Supplied	Alert probe that returns the number of payment Files with no Payments. If the query returns a value that is above the threshold, then an alert will be sent to the recipients configured against the probe.
Batch	Non Recurring Payments	Completed	Alert probe that returns number of times the Non Recurring Payment Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe
Batch	Non Recurring Payments	Completed	Alert probe that returns the number of CMP configuration errors detected by the Non Recurring Payment Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Verification	Non Recurring Payments	Normal	Alert Probe which looks for Non Recurring Payments received in a set number of hours. If this query returns a value that is above the threshold, then the alert will be sent to the recipients configued against the probe.
Verification	Non Recurring Payments	No Payment Dates	Alert probe that returns the number of null payment date/time records in the last batch processed. If the query returns a value that is above the threshold, then an alert will be sent to the recipients configured against the probe.
Verification	Non Recurring Payments	Invoice Allocation	Alert probe that returns the number of payment records associated with an Invoice in the most recent batch.If the query returns a value that is above the threshold, then an alert will be sent to the recipients configured against the probe.
Load	Non Recurring Payments	Completed	Alert probe that returns the number of files received by the Non Recurring Payment Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.
Verification	Notification Monitor	Punctual	External Trigger Probe returns the number of External Triggers received in the last 15 mins.
Verification	Notification Monitor	Normal	Alert probe whether there are error status records for trigger notification table.
Batch	Payment Card Purge	Completed	This alert probe returns the number of times the Card Detail Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Prepaid Analytics	Completed	An alert probe that checks if all the data warehouse jobs (i.e. Subscription, Subscription Service, Subscription Feature, Account, Agreement, Purchase, Payment, Prepaid Usage, Unallocated Usage) relating to the prepaid consumer process have run today and produced files. The probe is expecting a total of 9 files. If this query returns a value less than 9, this indicates some or all of the jobs have not run today and an alert will be sent to the recipients configured on this probe.
Extract	Postpaid Analytics	Completed	An alert probe that checks if all the data warehouse jobs (i.e. Subscription, Subscription Service, Subscription Feature, Account, Agreement, Unbilled Usage, Billed Usage, Unallocated Usage, Invoice Detail, Payment Details, Transaction Detail, Purchase) relating to postpaid consumer have run today and produced files. The probe is expecting a total of 12 files. If this query returns a value less than 12, this indicates some or all of the jobs have not run today and an alert will be sent to the recipients configured on this probe.
Verification	Provisioning	Normal	Alert probe monitoring whether the job is running without large amount of records falling into an error state.
Verification	Provisioning	Punctual	Alert probe monitoring the punctual execution of the job.
Batch	Rated Charges	Completed	SLA probe that returns the number of CMP configuration errors detected by the Rated Charge Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Batch	Rated Charges	Completed	Alert probe that returns the number of times the Rated Charge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Load	Rated Charges	Completed	Alert probe that returns the number of files received by the Rated Charge Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe
Verification	Rated Usage	Normal	Alert probe that returns the number of CMP configuration errors detected by the Rated Usage Job today.The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Verification	Rated Usage	Normal	Alert probe that returns the number of CMP configuration errors detected by the Rated Usage Job today. If this query returns a value above the threshold, then an alert will be issued to the recipients configured for this probe.
Verification	Rated Usage	Punctual	Alert probe that returns the number of minutes since the Rated Usage Job has processed a file.If this query returns a value above the threshold, then an alert will be issued to the recipients configured for this probe.
Batch	Receipt Print	Completed	Alert probe that returns the number of times that Receipt Print Job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured on this probe.
Extract	Receipt Print	Completed	Alert probe that returns number of files produced by Receipt Print Extract Daemon today.If this query returns a value of zero, this indicates that no outbound files were produced and an alert will be sent to the recipients configured on this probe.
Transmission	Recurring Payments	Complete (Payments Posting)	Alert probe that returns the number of times the Recurring Payment Posting Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Extract	Recurring Payments	Completed (Bank)	Alert probe that returns number of bank files produced by Recurring Payment Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Extract	Recurring Payments	Completed (Bank)	SLA probe that returns number of files produced by the Recurring Payment Extract Job in Bank Mode today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Batch	Recurring Payments	Completed (Bank)	Alert probe that returns number of times the Recurring Payment Job was run in Bank Mode today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Recurring Payments	Completed (Card)	Alert probe that returns number of times the Recurring Payment Job was run in Card Mode today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured on this prob
Extract	Recurring Payments	Completed (Bank)	SLA probe that returns number of files produced by the Recurring Payment Extract Job in Bank Mode today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Extract	Recurring Payments	Completed (Card)	SLA probe that returns number of files produced by the Recurring Payment Extract Job in Card Mode today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.
Extract	Recurring Payments	Completed (Card)	Alert probe that returns number of card files produced by Recurring Payment Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.
Load	Recurring Payments Rejections	Completed	Alert probe wih returns the number of files received by the Recurring Payment Rejection Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.
Batch	Recurring Payments Rejections	Completed	SLA probe will returned the number of CMP configuration errors detected today by Recurring Payment Rejections Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Batch	Recurring Payments Rejections	Completed	Alert probe that returns the number of times the Recurring Payment Rejection Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Transmission	Recurrring Payments Rejections	Complete (Reversals Posting)	Alert probe that returns the number of times the Posting Reversals Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Recurring Pre Payment	Completed	Alert probe that returns the number of times that Recurring Pre Payment job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured on this probe.
Extract	Recurring Pre Payment	Completed	Alert probe that returns the number of times that Recurring Pre Payment daemon has run today. If this query returns a value of zero, this indicates the daemon has not run today and an alert will be sent to the recipients configured on this probe.
Batch	Recurring Pre Payment Balance	Completed	Alert probe that returns the number of times that Recurring Pre Payment Balance job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured on this probe.
Extract	Recurring Pre Payment Balance	Completed	Alert probe that returns the number of times that Recurring Pre Payment Balance daemon has run today. If this query returns a value of zero, this indicates the daemon has not run today and an alert will be sent to the recipients configured on this probe.
Batch	Refund Purge	Completed	This alert probe returns the number of times Refund Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Verification	Scheduler	Normal	Scheduler System Probe which returns the number of Exceptions recorded against the probe on the current date. System probes are used to record exceptions which can be viewed by navigating to the notes panel.
Batch	SIM Profiles	Completed	Alert probe that returns the number of times the SIM Profile Job has run today. A value of zero indicates the job has not run today.
Batch	SIM Profiles	Completed	SLA probe that returns the number of CMP configuration errors detected by the SIM Profile Job today.The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.
Load	SIM Profiles	Completed	Alert probe that returns the number of files received by the SIM Profile Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.
Batch	Statement Analytics	Completed	Alert probe that returns the number of times the Statement Analytics Job has run today. If the probe identifies that the job has not run today then an alert will be sent to the recipients configured against the probe.
Extract	Statement Analytics	Completed	SLA probe that returns the number of files produced by the Statement Analytics Job today. If the probe identifies that the job has not produced any outbound files then the SLA has been breached. Since this is an SLA probe, there is no email alert issued.
Batch	Statement Production	Completed	Alert probe that returns the number of times that Statement Production Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe
Verification	Usage Aggregation	Normal	Alert probe that returns the number of CMP configuration errors detected by the Usage Aggregation Job today. If the probe detects a value above the configured threshold, then an alert will be issued to the recipients configured for the probe.
Verification	Usage Aggregation	Punctual	An alert probe that returns the number of minutes since the Usage Aggregation Job processed a file. If the probe detects a value above the threshold, then an alert will be issued to the recipients configured for the probe.
Verification	Usage Archiving	Empty Archives	Alert probe that returns the number of empty archive files produced by the Usage Archiving job today.
Batch	Usage Archiving	Completed	Alert probe that returns the number of times the Usage Archiving Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.
Batch	Usage Archiving	Completed	SLA probe that returns the number of times the Usage Archiving Job has run today. A value of zero indicates the job has not run today and the SLA has been breached. Because this is an SLA probe,no email alert is issued.
Verification	Usage Reconciliation	Normal	An alert probe that returns the number of CMP configuration errors detected by the Usage Reconciliation Job today. If the probe detects a value above the configured threshold, then an alert will be issued to the recipients configured for the probe.
Verification	Usage Reconciliation	Punctual	An alert probe that returns the number of minutes since the Usage Reconciliation Job has processed a file. If the probe detects a value above the threshold, then an alert will be issued to the recipients configured for the probe.
Verification	Workflow Monitor	Normal	Alert probe that returns the number of workflows that have ended up with a processing error today. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.
Verification	Workflow Monitor	Punctual	Alert probe that returns the number of workflows that are currently pending processing today. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.

Batch

Account Purge

Completed

This alert probe returns the number of times the Account Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Action Monitor

Punctual

Alert probe that returns the number of action item requests that have yet to be processed by the Action Monitor Job. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.

Verification

Action Monitor

Normal

Alert probe that returns the number of action item requests that were set as error by the network today. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.

Batch

Address Purge

Completed

This alert probe returns the number of times the Address Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Advance Notifications

Complete

Alert

Extract

Bill Print

Completed

Alert probe that returns number of files produced by Bill Print Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe

Extract

Bill Print

Completed

Alert probe that returns number of files produced by Bill Print Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Batch

Bill Print

Completed

Alert probe that returns the number of times that Bill Print Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Comms Email

Punctual

Alert probe whether there are unprocess email in commsrequesttargetdetail table

Verification

Comms Letter

Punctual

Alert probe whether there are unprocess letter in commsrequesttargetdetail table

Verification

Comms Monitor

Normal

Alert probe whether error is received in the last X number of minutes.

Batch

Comms Monitor

Normal

Alert probe for count of errors for current day.

Verification

Comms Monitor

Normal

Alert probe whether there are unprocess request in commsrequestheader table.

Batch

Consumer Purge

Completed

Alert probe that returns the number of times the Consumer Purge job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Credit Control

Time Since Last Run

Alert probe that returns how long in minutes since Credit Control last ran in Full Mode

Batch

Credit Control

Completed

Alert probe that returns the number of times Credit Control Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Extract

Credit Reference

Completed

Alert probe that returns number of files produced by the Credit Reference Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Batch

Credit Reference

Completed

Alert probe that returns number of times the Credit Reference Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Extract

Credit Reference

Completed

SLA probe that returns number of files produced by the Credit Reference Extract Daemon today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Extract

Debt Recovery

Completed

Alert probe that returns the number of files produced by the Debt Recovery Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Extract

Debt Recovery

Completed

SLA probe that returns the number of files produced by the Debt Recovery Extract Daemon today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Batch

Debt Recovery

Completed

Alert probe that returns the number of times the Debt Recovery Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Debt Recovery Response

Completed

Alert probe that returns the number of times the Debt Recovery Response Job has run today. A value of zero indicates the job has not run today.

Batch

Debt Recovery Response

Completed

SLA probe that returns the number of CMP configuration errors detected by the Debt Recovery Response Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Load

Debt Recovery Response

Completed

Alert probe that returns the number of files received by the Debt Recovery Response Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.

Batch

Direct Debit Purge

Completed

This alert probe returns the number of times the Direct Debit Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Framework

Normal

Framework System Probe which returns the number of Exceptions recorded against the probe on the current date. System probes are used to record exceptions which can be viewed by navigating to the notes panel.

Extract

General Ledger

Completed

Alert probe that returns number of files produced by the General Ledger Extract Daemon today. If this query returns a value of zero, this indicates that no outbound files were produced and an alert will be sent to the recipients configured for his probe.

Extract

General Ledger

Completed

SLA probe that returns number of files produced by the General Ledger Extract Daemon today. If this query returns a value of zero, this indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, there is no email alert issued.

Batch

General Ledger

Completed

Alert probe that returns the number of times that the Bill Cycle Change job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Invoice Posting

Completed

Alert probe that returns number of times the Invoice Detail Analytics Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Extract

Invoice Posting

Completed G/L

Alert probe that returns the number of files produced by the Invoice Posting Extract Daemon today for the General Ledger.A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Extract

Invoice Posting

Completed S/L

Alert probe that returns the number of files produced by the Invoice Posting Extract Daemon today for the Sales Ledger.A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Extract

Invoice Posting

Completed S/L

SLA probe that returns number of files produced by the Invoice Posting Extract Daemon today for the Sales Ledger.A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Batch

Invoice Production

Completed

Alert probe that returns the number of times Invoice Production Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Ledger Monitor

Normal

Alert probe that returns the number of ledger monitor records in error status today. If this query returns a value that is greater than the threshold, then an alert will be sent to the recipients configured for this probe.

Verification

Ledger Monitor

Punctual

Alert probe that returns the number of open transactions. If this query returns a value that is greater than the threshold, then an alert will be sent to the recipients configured for this probe.

Verification

Managed Number Monitor

Number Availability

Alert Probe which verifies if the amount of numbers available in number management is below a certain value. If this query returns a value that is below the threshold, an alert will be sent to the recipients configured for this probe.

Verification

Managed Number Monitor

Number Availability

SLA Probe which verifies if the amount of numbers available in number management is below a certain value.If this query returns a value that is below the threshold, the SLA has been breached.

Load

Managed Numbers

Completed

Alert probe that returns the number of files received by the Managed Numbers Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.

Batch

Managed Numbers

Completed

Alert probe that returns number of times the Managed Numbers Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Managed Numbers

Completed

SLA probe that returns the number of CMP configuration errors detected by the Managed Numbers Job today.The SLA is breached if the number of errors is above the defined threshold.These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe,no email alert is issued.

Extract

Mandate Registrations

Completed

SLA probe that returns the number of files produced by the Mandate Registrations Extract Daemon today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Extract

Mandate Registrations

Completed

Alert probe that returns the number of files produced by the Mandate Registrations Extract Daemon today. A value of zero indicates that no outbound files were produced.

Batch

Mandate Registrations

Completed

Alert probe that returns the number of times the Mandate Registrations Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Mandate Revisions

Completed

SLA probe that returns the number of CMP configuration errors detected by the Mandate Revisions Job today.The SLA is breached if the number of errors is above the defined threshold.These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Load

Mandate Revisions

Completed

Alert probe that returns the number of files received by the Mandate Revisions Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.

Batch

Mandate Revisions

Completed

Alert probe that returns the number of times the Mandate Revisions job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Non Recurring Payments

Account Allocation

Alert probe that returns the number of payment records associated with Account in the most recent batch. If the query returns a value that is above the threshold, an alert will be sent to the recipients configured against the probe.

Verification

Non Recurring Payments

Payments Supplied

Alert probe that returns the number of payment Files with no Payments. If the query returns a value that is above the threshold, then an alert will be sent to the recipients configured against the probe.

Batch

Non Recurring Payments

Completed

Alert probe that returns number of times the Non Recurring Payment Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe

Batch

Non Recurring Payments

Completed

Alert probe that returns the number of CMP configuration errors detected by the Non Recurring Payment Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Verification

Non Recurring Payments

Normal

Alert Probe which looks for Non Recurring Payments received in a set number of hours. If this query returns a value that is above the threshold, then the alert will be sent to the recipients configued against the probe.

Verification

Non Recurring Payments

No Payment Dates

Alert probe that returns the number of null payment date/time records in the last batch processed. If the query returns a value that is above the threshold, then an alert will be sent to the recipients configured against the probe.

Verification

Non Recurring Payments

Invoice Allocation

Alert probe that returns the number of payment records associated with an Invoice in the most recent batch.If the query returns a value that is above the threshold, then an alert will be sent to the recipients configured against the probe.

Load

Non Recurring Payments

Completed

Alert probe that returns the number of files received by the Non Recurring Payment Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.

Verification

Notification Monitor

Punctual

External Trigger Probe returns the number of External Triggers received in the last 15 mins.

Verification

Notification Monitor

Normal

Alert probe whether there are error status records for trigger notification table.

Batch

Payment Card Purge

Completed

This alert probe returns the number of times the Card Detail Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Prepaid Analytics

Completed

An alert probe that checks if all the data warehouse jobs (i.e. Subscription, Subscription Service, Subscription Feature, Account, Agreement, Purchase, Payment, Prepaid Usage, Unallocated Usage) relating to the prepaid consumer process have run today and produced files. The probe is expecting a total of 9 files. If this query returns a value less than 9, this indicates some or all of the jobs have not run today and an alert will be sent to the recipients configured on this probe.

Extract

Postpaid Analytics

Completed

An alert probe that checks if all the data warehouse jobs (i.e. Subscription, Subscription Service, Subscription Feature, Account, Agreement, Unbilled Usage, Billed Usage, Unallocated Usage, Invoice Detail, Payment Details, Transaction Detail, Purchase) relating to postpaid consumer have run today and produced files. The probe is expecting a total of 12 files. If this query returns a value less than 12, this indicates some or all of the jobs have not run today and an alert will be sent to the recipients configured on this probe.

Verification

Provisioning

Normal

Alert probe monitoring whether the job is running without large amount of records falling into an error state.

Verification

Provisioning

Punctual

Alert probe monitoring the punctual execution of the job.

Batch

Rated Charges

Completed

SLA probe that returns the number of CMP configuration errors detected by the Rated Charge Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Batch

Rated Charges

Completed

Alert probe that returns the number of times the Rated Charge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Load

Rated Charges

Completed

Alert probe that returns the number of files received by the Rated Charge Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe

Verification

Rated Usage

Normal

Alert probe that returns the number of CMP configuration errors detected by the Rated Usage Job today.The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Verification

Rated Usage

Normal

Alert probe that returns the number of CMP configuration errors detected by the Rated Usage Job today. If this query returns a value above the threshold, then an alert will be issued to the recipients configured for this probe.

Verification

Rated Usage

Punctual

Alert probe that returns the number of minutes since the Rated Usage Job has processed a file.If this query returns a value above the threshold, then an alert will be issued to the recipients configured for this probe.

Batch

Receipt Print

Completed

Alert probe that returns the number of times that Receipt Print Job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured on this probe.

Extract

Receipt Print

Completed

Alert probe that returns number of files produced by Receipt Print Extract Daemon today.If this query returns a value of zero, this indicates that no outbound files were produced and an alert will be sent to the recipients configured on this probe.

Transmission

Recurring Payments

Complete (Payments Posting)

Alert probe that returns the number of times the Recurring Payment Posting Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Extract

Recurring Payments

Completed (Bank)

Alert probe that returns number of bank files produced by Recurring Payment Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Extract

Recurring Payments

Completed (Bank)

SLA probe that returns number of files produced by the Recurring Payment Extract Job in Bank Mode today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Batch

Recurring Payments

Completed (Bank)

Alert probe that returns number of times the Recurring Payment Job was run in Bank Mode today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Recurring Payments

Completed (Card)

Alert probe that returns number of times the Recurring Payment Job was run in Card Mode today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured on this prob

Extract

Recurring Payments

Completed (Bank)

SLA probe that returns number of files produced by the Recurring Payment Extract Job in Bank Mode today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Extract

Recurring Payments

Completed (Card)

SLA probe that returns number of files produced by the Recurring Payment Extract Job in Card Mode today. A value of zero indicates that no outbound files were produced and the SLA has been breached. Because this is an SLA probe, no email alert is issued.

Extract

Recurring Payments

Completed (Card)

Alert probe that returns number of card files produced by Recurring Payment Extract Daemon today. A value of zero indicates that no outbound files were produced and an alert will be sent to the recipients configured for this probe.

Load

Recurring Payments Rejections

Completed

Alert probe wih returns the number of files received by the Recurring Payment Rejection Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.

Batch

Recurring Payments Rejections

Completed

SLA probe will returned the number of CMP configuration errors detected today by Recurring Payment Rejections Job today. The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Batch

Recurring Payments Rejections

Completed

Alert probe that returns the number of times the Recurring Payment Rejection Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Transmission

Recurrring Payments Rejections

Complete (Reversals Posting)

Alert probe that returns the number of times the Posting Reversals Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Recurring Pre Payment

Completed

Alert probe that returns the number of times that Recurring Pre Payment job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured on this probe.

Extract

Recurring Pre Payment

Completed

Alert probe that returns the number of times that Recurring Pre Payment daemon has run today. If this query returns a value of zero, this indicates the daemon has not run today and an alert will be sent to the recipients configured on this probe.

Batch

Recurring Pre Payment Balance

Completed

Alert probe that returns the number of times that Recurring Pre Payment Balance job has run today. If this query returns a value of zero, this indicates the job has not run today and an alert will be sent to the recipients configured on this probe.

Extract

Recurring Pre Payment Balance

Completed

Alert probe that returns the number of times that Recurring Pre Payment Balance daemon has run today. If this query returns a value of zero, this indicates the daemon has not run today and an alert will be sent to the recipients configured on this probe.

Batch

Refund Purge

Completed

This alert probe returns the number of times Refund Purge Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Verification

Scheduler

Normal

Scheduler System Probe which returns the number of Exceptions recorded against the probe on the current date. System probes are used to record exceptions which can be viewed by navigating to the notes panel.

Batch

SIM Profiles

Completed

Alert probe that returns the number of times the SIM Profile Job has run today. A value of zero indicates the job has not run today.

Batch

SIM Profiles

Completed

SLA probe that returns the number of CMP configuration errors detected by the SIM Profile Job today.The SLA is breached if the number of errors is above the defined threshold. These type of errors can be resolved by amending CMP configuration. Because this is an SLA probe, no email alert is issued.

Load

SIM Profiles

Completed

Alert probe that returns the number of files received by the SIM Profile Load Daemon today. A value of zero indicates that no inbound files were received today and an alert will be sent to the recipients configured for this probe.

Batch

Statement Analytics

Completed

Alert probe that returns the number of times the Statement Analytics Job has run today. If the probe identifies that the job has not run today then an alert will be sent to the recipients configured against the probe.

Extract

Statement Analytics

Completed

SLA probe that returns the number of files produced by the Statement Analytics Job today. If the probe identifies that the job has not produced any outbound files then the SLA has been breached. Since this is an SLA probe, there is no email alert issued.

Batch

Statement Production

Completed

Alert probe that returns the number of times that Statement Production Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe

Verification

Usage Aggregation

Normal

Alert probe that returns the number of CMP configuration errors detected by the Usage Aggregation Job today. If the probe detects a value above the configured threshold, then an alert will be issued to the recipients configured for the probe.

Verification

Usage Aggregation

Punctual

An alert probe that returns the number of minutes since the Usage Aggregation Job processed a file. If the probe detects a value above the threshold, then an alert will be issued to the recipients configured for the probe.

Verification

Usage Archiving

Empty Archives

Alert probe that returns the number of empty archive files produced by the Usage Archiving job today.

Batch

Usage Archiving

Completed

Alert probe that returns the number of times the Usage Archiving Job has run today. A value of zero indicates the job has not run today and an alert will be sent to the recipients configured for this probe.

Batch

Usage Archiving

Completed

SLA probe that returns the number of times the Usage Archiving Job has run today. A value of zero indicates the job has not run today and the SLA has been breached. Because this is an SLA probe,no email alert is issued.

Verification

Usage Reconciliation

Normal

An alert probe that returns the number of CMP configuration errors detected by the Usage Reconciliation Job today. If the probe detects a value above the configured threshold, then an alert will be issued to the recipients configured for the probe.

Verification

Usage Reconciliation

Punctual

An alert probe that returns the number of minutes since the Usage Reconciliation Job has processed a file. If the probe detects a value above the threshold, then an alert will be issued to the recipients configured for the probe.

Verification

Workflow Monitor

Normal

Alert probe that returns the number of workflows that have ended up with a processing error today. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.

Verification

Workflow Monitor

Punctual

Alert probe that returns the number of workflows that are currently pending processing today. If the value returned by this query is above the threshold, an alert will be sent to the recipients configured for this probe.