Termination

Termination Fee Monitor

An agent can request a termination fee calculation via the Termination Fee Wizard in AgentViewClosed The graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. In versions prior to CMP 8.0, this was called the CMP GUI.. In cases where an organisation has a very large number of subscriptions on an accountClosed In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices./agreementClosed In the Cloud Monetisation Platform, the entity that holds the instructions for generating the bills for one or more subscriptions. including the addresses and how often the bill is generated., it is more efficient for system resources to run the Termination Fee Monitor batch job to calculate termination costs. If the number of subscriptions for termination fee calculation exceeds a threshold where system performance could be impacted, the termination fee wizard displays a message indicating that the calculation cannot be performed interactively due to the size of the agreement. CMPClosed Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. triggers this batch job to deal with the request. When the fee is calculated, the administrator of the agreement will be notified.

This job monitors for termination fee calculation requests at agreement level and calculates a total termination fee for the agreement broken down by each subscriptionClosed A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription in the agreement.

This job is triggered by the creation of a Termination Fee Request Header record in a status of '1' (Pending). For each of these records, the job:

  • Calculates the termination fee based on Subscription Number and Termination Date for each connected subscription on the agreement:

  • Creates a Termination Fee Request Detail record for each subscription.

  • Increments the fee total for the agreement for each subscription.

  • Generates the termination fee workflow at agreement level.

The job then updates the Termination Fee Request Header record with the following:

  • A status of '2' (Complete)

  • The event number

  • The total of the subscription termination fees