Payments

CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. Payment functionality allows subscribers to make payments and have those payments reflected on their CMP account In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices..

The customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement.’s chosen payment method is reflected by the Payment Type recorded against an account and displayed against subscriptions.

CMP supports:

• Recurring UK BACS Bankers Automated Clearing Services. A system in the United Kingdom for making payments directly from one bank account into another. Direct Debit scheme
• Recurring debit/credit card
• One-off debit/credit card
• Bulk one-off payments
• Refunds.

Payments can be made directly from the CMP GUI Now called AgentView; the graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. or taken via third party Of software; a reusable component developed to be either freely distributed or sold by an entity other than the original vendor of the development platform. applications such as sales order portals, self-care applications, and Integrated Voice Recognition (IVR Interactive Voice Response. An automated customer management interface that accepts voice and phone tone input to allow limited self-management of an account.). Payments taken by a third party are recorded in CMP using the Record Payment web service XML- or JSON-based information exchange systems that use the Internet for direct application-to-application interaction. These systems can include programs, objects, messages, or documents..

Third parties such as Debt Collection Agencies (DRA Debt Recovery Agency. Companies that specialise in collecting debt when the original creditor cannot get the arrears repaid.) and Finance (Banks) can also provide payment information using CMP’s Generic Payment Upload feature.

For descriptions and definitions of the terminology used in this document, see the section Additional Payment Information.