CreateSubscription
The CreateSubscription web service
XML- or JSON-based information exchange systems that use the Internet for direct application-to-application interaction. These systems can include programs, objects, messages, or documents. enables an external client system to create a Subscription
A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription within CMP
Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. and attach it to an existing CMP Account
In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices. Number. It differs from the CreateOrder request in that CreateSubscription has no hardware order associated with it. It is used to create (and connect) the Subscription with the assumption that the Subscriber already has the necessary hardware.
The request includes information such as:
- Account Number of the Account to which the Subscription will be added.
- Codes such as the Agreement
In the Cloud Monetisation Platform, the entity that holds the instructions for generating the bills for one or more subscriptions. including the addresses and how often the bill is generated., Price Plan, Tariff, Package. - A list of Serial Numbers.
- Connection details.
- Address.
- Contract information.
The user
A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. must pass in a valid CMP Account Number along with additional Subscriber values such as a valid CMP Tariff Code values, and a valid CMP Company Number.
Standard CMP rules associated with creating a Subscription, govern which values are mandatory or optional for the request.
If an Agreement Number is not supplied and there is no existing Agreement on the Account then the Agreement is created automatically. This Agreement will be the equivalent of creating an Agreement via the CreateAgreement web service and just passing in the Account Number.
The web service returns a response containing the newly created Subscription number.
Submitting invalid data in the request will result in an error message.
CreateSubscription Request
The CreateSubscription tag instructs the Subscription Service to create a Subscription. This tag contains the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
CreationData |
Container |
A container tag for the Subscription information. See CreationData Request Container for details |
Mandatory |
CreationData Request Container
The CreationData request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
ExternalReference |
String69 |
The client may use this identifier to correlate the request and the response. |
Optional |
|
AccountIdentifier |
Integer8 |
Identifier for the Account to which the order is to be added. |
Mandatory |
|
SubscriptionData |
Container |
Container for Subscription information. See SubscriptionData Request Container for details. |
Mandatory |
SubscriptionData Request Container
The SubscriptionData request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
AgreementNumber |
Integer8 |
If no existing Agreement Number is supplied and there is an available on in the hierarchy then it will be used. If there is no available Agreement then a new one will be created. If there is more than one Agreement available and no Agreement Number is supplied then an error is thrown. |
Optional |
|
EnquirySource |
String6 |
An Enquiry Source can be configured to default in a Campaign, Price Plan and Tariff. In this scenario, the tariff is optional, otherwise its mandatory. |
Optional |
|
CampaignNumber |
String9 |
This is mandatory if you have supplied an Enquiry Source, otherwise its optional. A Campaign links an Enquiry Source to a Price Plan. |
Optional |
|
PricePlan |
String6 |
A Price Plan can be configured to default in a Package, Tariff and Connection Type in AgentView. With CMP web services the Connection Type must always be supplied irrespective of the default. Web services will default in the Tariff and Package. This element is deprecated, and any values supplied in the request will be ignored. |
Optional |
|
TariffCode |
String6 |
In the WSDL as mandatory, the Tariff can also be optional if defaulted in from an Enquiry Source or Price Plan. The Tariff is what determines the network that the Subscription will be added to. The network that a Subscription is going to go onto is what determines the following that are presented to the user in AgentView or are valid to populate via a web service. The following are determined by the network that the Subscription is on:
This element is deprecated, and any values supplied in the request will be ignored. |
Mandatory |
|
PackageCode |
String6 |
A Package lists a number of Services. When specifying a Package, you are in effect specifying the Services to be added to the Subscription after creation. A default Package can be set up against either a Price Plan or against a Tariff. Therefore if no Package is supplied, then the default that is specified against either of these is used instead. The Package Code must be valid for the Tariff that has been selected. This element is deprecated, and any values supplied in the request will be ignored. |
Optional |
|
IgnoreDefaultPackage |
Boolean |
In AgentView it is possible to clear out a default Package. To achieve this via web services, "true" must be specified. If not, the default value is "false". |
Optional |
|
SalesAccountCode |
Integer8 |
A Sales Account Code maps to a sales person. A sales person may have certain serial numbers allocated against them. in this scenario, if a sales account is supplied, this may restrict the list of managed serial numbers that are available to enter. To allocate serial numbers against a sales account, serial number management must be switched on for a the serial number in question. |
Optional* |
| SalespersonIdentifier | Integer8 | An identity number for a salesperson. | Optional* |
|
UserName |
String30 |
This displays a history of all user name changes for the associated Subscription. |
Optional |
|
CustomerCostCentre |
String20 |
This is optional but if supplied it must be a valid one. The list of valid Cost Centres is defined against the Agreement that was selected. |
Optional |
|
CustomerReference |
String60 |
Reference number given to the customer when the order is placed. |
Optional |
|
SubPassword |
String10 |
Details the Subscription level password of the customer. |
Optional |
|
DirectoryListingAllowed |
Boolean |
This includes or excludes the Subscription from internal directory listing. |
Optional |
|
ManagedSerialNumbers |
Container |
A Container for one or more Managed Serial Numbers. See ManagedSerialNumbers Request Container for details. CMP back office configuration defines if Managed Serial Numbers are optional or mandatory, including validation rules that apply to each Managed Serial Number. |
Mandatory |
|
NonManagedSerial Numbers |
Container |
A Container for one or more Non-Managed Serial Numbers. See NonManagedSerialNumbers Request Container for details. CMP back office configuration defines if Non-Managed Serial Numbers are optional or mandatory, including validation rules that apply to each Non-Managed Serial Number. |
Optional |
|
NetworkSubCodes |
Container |
A Container for one or more Network Sub Codes. See NetworkSubCodes Request Container for details. There are 2 network sub codes. CMP back office configuration defines if Network Sub Codes are optional or mandatory, including validation rules that apply to each. |
Optional |
|
ConnectionDetails |
Container |
See ConnectionDetails Request Container for details. |
Mandatory |
|
Address |
Container |
Choice of:
If address details are supplied then a new address is created with those details and associated to the Subscription. If no address is supplied then the address of the Account is used. See Address Request Container for details. |
Optional |
|
Contract |
Container |
See Contract Request Container for details. |
Optional |
|
EmailData |
Container |
See EmailData Request Container for details. |
Optional |
|
AttributeGroup |
Container |
See AttributeGroup Request Container for details. |
Optional |
|
DonorLedPortDetails |
Container |
See DonorLedPortDetails Request Container for details. |
Optional |
|
ParentSubscription |
Boolean |
Defines whether the Subscription being created is a parent. Only one Subscription can be designated as a parent on a particular Account. However, an Account can exist without a parent Subscription. |
Optional |
| OverrideMaxSubscriptions | Boolean |
If set to false, the ID number provided is checked against the number of subscriptions with which it is already associated. If the ID number is not provided, the default is false. If set to true, this check is ignored. This check can only be performed if the identity is not set to Disallowed. |
Optional |
*If both these fields are populated, they must be a valid combination, that is they are for the same person and exist on the Sales Force table.
ManagedSerialNumbers Request Container
The ManagedSerialNumbers request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
ManagedSerialNumber |
Container |
See ManagedSerialNumber request container for details. |
Optional |
ManagedSerialNumber Request Container
The ManagedSerialNumber request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
EnumerationId |
Range 1-5 |
The EnumerationId refers to the Managed Serial Number ID. Max number of of 5. |
Mandatory |
|
NetworkSerialNumber |
String25 |
Network Serial Number associated with CMP Subscription Number. This field is configurable depending on customer business requirements. |
Mandatory |
NonManagedSerialNumber Request Container
The NonManagedSerialNumbers request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
NonManagedSerialNumber |
Container |
See NonManagedSerialNumber request container for details. |
Optional |
NonManagedSerialNumber Request Container
The NonManagedSerialNumber request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
EnumerationID |
Range1-9 |
The EnumerationId refers to the Non-Managed Serial Number number ID. Max number of 9. |
Mandatory |
|
NonManagedSerialNumber |
String25 |
This contains a configurable non-managed serial number (e.g. PUK Number, PIN Number etc.). |
Mandatory |
NetworkSubCodes Request Container
The NetworkSubCodes request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
NetworkSubCode |
Container |
See NetworkSubCode request container for details. |
Optional |
NetworkSubCode Request Container
The NetworkSubCode request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
EnumerationID |
Range1-2 |
The EnumerationId refers to the Network Sub Code ID. Max number of 2. |
Mandatory |
|
NetworkSubCode |
String25 |
This contains an extra code or serial number associated with the network code. This field is completely configurable depending on customer business requirements. |
Mandatory |
ConnectionDetails Request Container
The ConnectionDetails request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
ConnectionType |
String4 |
The CMP configured Connection Type connecting the Subscription to the network. |
Optional |
|
ConnectionDate |
Date |
The date on which the connection will be processed. YYYY-MM-DD-Z. |
Optional |
|
ConnectionReason |
String4 |
The CMP configured Connection Reason explaining the connection. |
Mandatory |
|
ConnectionTime |
Time |
The time at which the connection will be processed. HH:MM:SS. |
Optional |
|
HoldActivation |
Boolean |
Defaults to ‘false’. When set to ‘true’, the Subscription activation is held until actioned in AgentView or via the ActivateSubscription web service. If the ‘HoldActivation’ is set to ‘true’ the connection date and time are Optional. If these two fields are populated in this scenario, they will be ignored. |
Optional |
Address Request Container
The Address request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
PersonalAddress |
Container |
See PersonalAddress Request Container for details. |
Optional |
|
BusinessAddress |
Container |
See BusinessAddress Request Container for details. |
Optional |
Only one type of address container can be specified in a request. If both are supplied, an error is returned.
PersonalAddress Request Container
The PersonalAddress request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
Title |
String10 |
The customer's appropriate title for example Mr, Mrs, Miss, Ms or Dr. This field is always mandatory but can be made optional via configuration if required. |
Mandatory |
|
Forename |
String50 |
Customer's first name. |
Mandatory |
|
MiddleName |
String20 |
Customer's middle name. |
Optional |
|
Surname |
String50 |
Customer's surname. |
Mandatory |
|
Address1 |
String60 |
Line one of the customer's address. |
Mandatory |
|
Address2 |
String60 |
Line one of the customer's address. |
Optional |
|
Address3 |
String60 |
Line one of the customer's address. |
Optional |
|
Address4 |
String60 |
Line one of the customer's address. |
Optional |
|
Address5 |
String60 |
Line one of the customer's address. |
Optional |
|
Postcode |
String10 |
Customer's post code. Must be entered without spaces. |
Optional |
|
DateOfBirth |
Date |
Customer's date of birth, in the format YYYY-MM-DD. The user can also clear the current date of birth set by specifying CLEAR_FIELD. |
Optional |
|
Gender |
String |
Choice of: Male, Female, Unknown or BLANK. |
Optional |
|
MaritalStatus |
String |
Choice of: Married, Single, Widowed, Divorced, Other, Seperated or BLANK. |
Optional |
|
DateOfResidence |
Date |
The date from which the customer has lived at the address specified, in the format YYYY-MM-DD. |
Optional |
|
CustomerType |
String10 |
Selected from one of the available Customer Types configured in CMP. |
Optional |
|
AddressType |
String10 |
Identifies if the customer is a home owner, renting, living with parents, council tenant etc. Configurable CMP list. |
Optional |
|
AddressCategory |
String10 |
Indicates property value. A category range relating to the address. Configurable CMP list. |
Optional |
|
Occupation |
String10 |
The customer's current occupation. Configurable CMP list. |
Optional |
|
IDType |
String10 |
The available type of ID used as proof of identity for example passport or driving license. Configurable CMP list. |
Optional |
|
IDNumber |
String30 |
The unique ID from the proof of identity. |
Optional |
|
TelephoneNumber |
String15 |
Customer's main contact telephone number. |
Optional |
|
EveningTelephoneNumber |
String15 |
Customer's additional telephone number they can be reached on. |
Optional |
|
FaxNumber |
String15 |
Customer's fax number. |
Optional |
CMP configuration controls which elements are mandatory and optional. Standard validation settings can be changed via setup: DISESETUP > 5. Subscriber Registration Set up > 15. Delivery Address Set Up > 8. Field Validation Maintenance. Enter 'P' for Personal Address.
BusinessAddress Request Container
The BusinessAddress request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
CompanyName |
String60 |
Name of company. |
Mandatory |
|
Address1 |
String40 |
Line one of the company's address. |
Mandatory |
|
Address2 |
String40 |
Line two of the company's address. |
Mandatory |
|
Address3 |
String40 |
Line three of the company's address. |
Mandatory |
|
Address4 |
String40 |
Line four of the company's address. |
Optional |
|
Address5 |
String40 |
Line five of the company's address. |
Optional |
|
Postcode |
String10 |
Company's postcode. Must be entered without spaces. |
Optional |
|
CompanyTelephoneNumber |
String15 |
Company's main contact telephone number. |
Optional |
|
ContactTelephoneNumber |
String15 |
The individual's contact telephone number. |
Optional |
|
FaxNumber |
String15 |
Company's fax number |
Optional |
|
CompanyType |
String10 |
Indicates the type of company. Configurable CMP list. |
Optional |
|
AddressType |
String10 |
Identifies the company's address. Configurable CMP list. |
Optional |
|
AddressCategory |
String10 |
Indicates property value. A category range relating to the address can be configured. Configurable CMP list. |
Optional |
|
IndustrialClassificationCode |
String10 |
Indicates the industry the company resides. Configurable CMP list. |
Optional |
|
CompanyRegistration |
String25 |
Unique ID the company is registered to. |
Optional |
|
DateOfIncorporation |
Date |
The date the company register at the address specified, in the format YYYY-MM-DD. |
Optional |
|
Title |
String10 |
Company's contact title. |
Optional |
|
Forename |
String15 |
Company's contact first name. |
Optional |
|
MiddleName |
String10 |
Company's contact middle name. |
Optional |
|
Surname |
String25 |
Company's contact surname name. |
Optional |
|
JobTitle |
String30 |
Company's contact job title. |
Optional |
CMP configuration controls which elements are mandatory and optional. Standard validation settings can be changed via setup: DISESETUP > 5. Subscriber Registration Set up > 15. Delivery Address Set Up > 8. Field Validation Maintenance. Enter 'C' for Company Address.
Contract Request Container
The Contract request container has the following details:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
ContractNumber |
String12 |
If not supplied, the contact number defaults in the Agreement Number. |
Optional |
|
ContractTerm |
Integer3 |
If a contract term is supplied it must be greater than 0. If not supplied, the value is defaulted from the Agreement. |
Optional |
|
ContractStartedOn |
Date |
If not supplied, the current date will be defaulted. YYYY-MM-DD. |
Mandatory |
EmailData Request Container
The EmailData request container holds details of email data. It has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
EmailType |
String6 |
The types and the default Email Type can be defined via set up. The Email Type supplied must be a valid Email Type as defined via set up. Typical values are HOME, WORK etc. but these are configurable. |
Mandatory |
|
EmailDescription |
String70 |
The actual e-mail address. Only e-mail addresses with a valid format are accepted. |
Mandatory |
Attribute Request Container
The Attribute request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
AttributeGroupId |
String6 |
A unique ID for the Attribute Group. For example, 03A. Each account can have only a single effective Attribute Group at any one time. |
Mandatory |
|
Attribute |
Container |
Zero or more repetitions. See Attribute request container for details. |
Optional |
Attribute Request Container
The Attribute request container holds details of one particular Attribute:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
AttributeId |
Decimal2 |
A unique Id for the Attribute. For example, 01. This is chosen from a list of Attributes configured against the chosen Attribute Group in CMP Back Office configuration. |
Mandatory |
|
AttributeValue |
String120 |
A full description of the Attribute. For example, Dedicated Lease Line Connection. |
Optional |
DonorLedPortDetails Request Container
The DonorLedPortDetails request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
PacCode |
String9 |
PAC (Porting Authorisation Code). |
Mandatory |
|
PortDate |
date |
If the UseSuggestedDateOnConflict is False then Syniverse will reject this date if its not a valid port date. |
Mandatory |
|
UseSuggestedDateOnConflict |
Boolean |
If this is supplied set to True, Syniverse will send back the next available port date if the PortDate above is not available for porting e.g. Bank Holiday, Weekend etc. The actual PortDate will be set on the response. |
Optional |
PaymentDetails Request Container
The PaymentDetails request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
TransactionReference |
String20 |
A specific transaction reference may be entered here, however CMP generates a unique transaction reference. It is recommended that this field is not populated unless otherwise advised. |
Optional
|
|
PaymentReference |
String40 |
A unique transaction identifier, used by the client application to reference the payment. |
Optional |
|
CardReference |
String30 |
A unique reference provided by the payment provider (e.g. Verifone, Chase Paymentech, Datacash etc.). This reference is a PCI compliant mechanism of referring to the payment card. |
Optional |
|
TransactionDateTime |
DateTime |
Transaction date/time. Defaults to current date/time. |
Mandatory |
|
CurrencyCode |
String |
ISO 4217 Currency code (e.g. GBP, EUR, USD). |
Mandatory |
|
PaymentType |
String6 |
The method the payment is being made. |
Mandatory |
|
CardNumber |
String20 |
The final 4 digits of the number of the credit card used to make the payment. |
Optional |
|
StartDate |
Container |
See StartDate request container for details. |
Optional |
|
ExpiryDate |
Container |
See EndDate request container for details. |
Optional |
|
NameOnCard |
String20 |
Cardholder's name |
Optional |
|
AVSHouseStreetNumber |
String25 |
The cardholder's address |
Optional |
|
PostCode |
String19 |
The cardholder's post code |
Optional |
|
CountryCode |
String2 |
The number code for the country where the payment cardholder resides |
Optional |
|
ReasonCode |
String4 |
The reason why the payment is being taken. |
Optional |
|
ProductService |
String30 |
Captures a descriptions of what the payment was for. |
Optional |
|
AuthorisationCode |
String16 |
Obtained by the client application from the Payment Provider to indicate the payment was approved. |
Optional |
StartDate Request Container
The StartDate request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
Month |
String6 |
Valid Month Start Date on the card. MM |
Mandatory |
|
Year |
Integer2 |
Valid Year Start Date on the card. YY |
Mandatory |
EndDate Request Container
The ExpiryDate request container has the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
Month |
String6 |
Valid Month Start Date on the card. MM |
Mandatory |
|
Year |
Integer2 |
Valid Year Start Date on the card. YY |
Mandatory |
Sample CreateSubscription Request
CreateSubscription Response
The CreateSubscription response is the response to the CreateSubscription Request. This contains the following elements:
|
Element Name |
Content Type |
Description |
Required? |
|---|---|---|---|
|
ExternalReference |
String69 |
Returned unmodified in the response. The client may use this identifier to correlate the request and the response. |
Optional |
|
SubscriptionIdentifier |
Ìnteger8 |
Identifies the unique Subscription ID of the Subscription created. |
Mandatory |
|
PortDate |
date |
The date on which the number was ported in. |
Optional |