Add a User's Email in CMP
The user
A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent.'s email address is added when the new user is created in the Admin Console.
You can edit the user profile to maintain information such as an email address or phone number.
For information on adding a user see Create a User in Admin Console.
- Log in to the Admin Console.
The console opens on the Home page.
- Select System Administration > Users from the left-hand menu.
The Users List page opens.
- Select the user you would like to maintain, then click the Edit button.
The Edit User screen opens on the User Profile tab.
- Make the required change to the email address in the Email Address field.
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Select Save to save your changes.