Security Groups

The following group In the Customer Manager Platform hierarchy, the highest level of the structure. The group level can be used to group corporates. Groups can hold financial information. roles control access to AgentView The graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. In versions prior to CMP 8.0, this was called the CMP GUI. and Back Office functionality:

• Administrator
• Back Office
• Consumer CSA Customer Service Agent, Advisor, or Assistant. A (usually) customer-facing role in telecommunications, such as an agent in a call centre. Variations include CSR (Customer Service Representative) or CEA (Customer Experience Agent)
• Consumer User A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent.
• Enterprise Admin
• Enterprise CSA
• Enterprise User
• Manager
• Read Only

For more information, see AgentView Groups and Parent Roles.

The following group roles grant access to CMP batch jobs and the Administration Console and control what functionality the user can access:

• Administrator
• Advanced Operations
• Basic Operations
• Read Only
• Super Administrator

For more information, see Administration Console Groups and Roles.

The following group roles control which services the user can access:The following group roles control access to Aurora functionality:

• Aurora Admin
• Aurora Basic
• Aurora Read Only

For more information, see Aurora Console Groups and Roles.

The following group roles control access to Bulk Action functionality:

• Bulk Add Package
• Bulk Apply CPI
• Bulk Create Subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription
• Bulk Edit Subscription
• Bulk Number Change
• Bulk Price Plan Change
• Bulk Porting Requests
• Bulk Sales Ledger Adjustment
• Bulk Subscription Feature
• Bulk Subscription Service
• Bulk Update Attributes
• Bulk Workflow

For more information, see Bulk Action Console Groups and Roles.

The following group roles control which services the user can access:

• RESTful Web Services all

• All Web Services

• Basic Web Services

• Billing Web Services

• Customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. Web Services

• Financial Web Services

• Orders Web Services

Users with the RESTful Web Services all role have access to the RESTful web services Web services that are based on Representative State Transfer (REST) architecture principles, and are therefore designed to work best on the Internet, being lightweight, maintainable, and scalable. CMP provides RESTful web services to access much of CMP functionality.. The remaining roles listed provide access to the SOAP web services.