Available Reports

The following table shows a brief description of the objective of each report. Refer to the full table description for more detail.

Report Name

Objective

Average Revenue Per Customer & Account Type

Monthly spend report per Account per month

Monthly Billed Services & Nominal Codes

All billed services per Nominal Codes per month

Billing Summary A summary report of billing by bill cycle, to ensure billed revenue can be tracked over time.

Unbilled Usage Summary Report

Details unbilled usage allocated to subscribers in CMP.

Disconnected Subscribers

Identifies all subscriptions that are disconnected in the reporting period - by the reported reason for disconnection.

Aged Debt

Shows all accounts with outstanding balances with the associated ageing profile of the debt

Customer Accounts On Active Credit Control Procedure

Shows basic details of customers in CMP Credit Control Procedures.

Customer Accounts With Open Query Amounts

Shows all Customer Accounts with an amount in query and

age of that query.

Overdue Unresolved Work Flow Events

Total count of Events which have passed the Resolution Required By date/time.

Workflow Events Report

Summary and supporting details of all workflow events, related to the collection process, that are raised within the reporting period.

Invoice Audit Trail

Lists all invoices posted to the Sales Ledger in the reporting period.

Receipts Audit Trail

Provides a listing of all receipts received in the reporting period.

Payments In Suspense Account Details all currently unapplied cash, the balance and the ageing of the items.