Product Release Notes

Release Highlights

These videos provide an overview of some of the main feature highlights of CMP 8.12:

• Charge Suspensions
• Write Off

Patch Releases

The latest ansible playbook should be downloaded before installing any release or patch and the version should checked against the cmp-ansible-playbook-pkg version in the Module Versions section below. The playbook package should be at least the version specified below but may be a later version.

CMP 8.12.0.12 - 4th March 2024

This patch release provides a fix for 1 application support issue as follows:

• CMPIS-2906: Billing Inconsistencies (RED-798) - It was observed that is a subscription was disconnected a few days after being connected, no normal invoice was produced.

This has resulted in changes to the following module:

• sabre-invoice-production (build 2.13.19)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.11 - 21st February 2024

This patch release provides fixes for 3 application support issues as follows:

• CMPIS-2900: Rated Usage - Refactor Duplicate CDR Check (RED-789) - A duplicate write was attempted on the Rated Usage table resulting in the rated usage batch ending up with a stage status of 'error'. The Rated Usage job has been modified to check for all possible duplicate records at the start of processing a batch.
• CMPIS-2943: Recurring Payments Rejection Job Failure (RED-804) - The Recurring Payment Rejections job had been failing with a Persistent Object Exception.
• CMPIS-2958: Termination Fee Calculation Changes (RED-797) - The termination fee calculation was using the termination date to calculate termination fees rather than the day after.

This has resulted in changes to the following modules:

• agent-view (build 8.15.26)
• agent-view-interfaces-layer (build 8.15.73)
• sabre-dal (build 2.14.93)
• sabre-rated-usage (build 2.14.15)
• sabre-recurring-payments (build 2.13.7)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.10 - 16th February 2024

This patch release provides a quick fix for 1 application support issue as follows:

• CMPIS-2900: Rated Usage - Refactor Duplicate CDR Check (RED-789) - A duplicate write was attempted on the Rated Usage table resulting in the rated usage batch ending up with a stage status of 'error'. This is a quick fix to enable the Rated Usage job to continue processing usage records until the final fix is available.

This has resulted in changes to the following modules:

• sabre-dal (build 2.14.92)
• sabre-rated-usage (build 2.14.13)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.9 - 26th January 2024

This patch release provides fixes for 4 application support issues as follows:

• CMPIS-2900: Rated Usage - Refactor Duplicate CDR Check (RED-789) - A duplicate write was attempted on the Rated Usage table resulting in the rated usage batch ending up with a stage status of 'error'. The Rated Usage job has been modified to check for all possible duplicate records at the start of processing a batch.
• CMPIS-2901: AgentView - Termination Fee Calculation Incorrect (RED-797) - The calculation of 'Other Charges' in the termination fee calculation was returning incorrect values in certain scenarios.
• CMPIS-2735: Credit Value Remains on account after refund processed (RED-778) - An issue was observed pertaining to credit balances remaining against an account after processing a refund. The issue was seen were a customer disconnected their services prior to the first invoice.
• CMPIS-2902: Latest Invoice Amount Not Populated for Comms - When the field LATESTINVOICEAMOUNT was included as part of a communication, the value for that field on the commsrequestfielddetail was being set to NULL incorrectly.

This has resulted in changes to the following module:

• agent-view (build 8.15.25)
• agent-view-interfaces-layer (build 8.15.71)
• published-interfaces-layer (build 8.15.27)
• sabre-comms (build 2.14.21)
• sabre-dal (build 8.14.91)
• sabre-rated-usage (build 8.14.12)
• sabre-recurring-payments (build 8.13.6)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.8 - 8th December 2023

This patch release provides 1 product enhancement and 4 application support issue fixes as follows:

• CMP-20485: Comms - Account Amount Due - Credit Balance - The comms field 'ACCOUNTAMOUNTDUE' has been modified to ensure that a credit/negative balance is not returned but instead a zero amount is returned. This can then be effectively used in payment due comms.
• CMPIS-2817: Service Billed incorrectly after bill cycle change (RED-790) - An issue was identified when billing a service in arrears that occurred after a change to the bill cycle where the service was billed incorrectly.
• CMPIS-2824: Package Ended After Bill Cycle Date (RED-791) - An issue was identified where a customer had cancelled a a recurring bolt-on after just one day and was charged an extra day for the service by mistake.
• CMPIS-2873: REST Exception - Order By Clause - When the REST GET Subscription Email Address is called before the REST GET Subscription web service, the REST GET Subscription service failed. The same issue was observed if the REST GET Account Email Address is called before the REST GET Account web service.
• CMPIS-2874: Comms - Payment Received Comm - Intermittent Failure (RED-793) - An intermittent issue was observed whereby a communication for a successfully received payment was not been sent for some accounts. This occurred when a subscription-level comms was being processed at the same time as the account-level comms.

This has resulted in changes to the following module:

• rest-ws (build 2.14.91)
• sabre-comms (build 2.14.20)
• sabre-dal (build 2.14.88)
• sabre-invoice-production (build 2.13.18)
• shared-services-rest (build 1.15.47)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.7 - 3rd November 2023

This patch release provides 1 application support issue as follows:

• CMPIS-2814: AgentView Refresh Errors - Occasionally when trying to refresh an AgentView screen an internal system error was being reported and the session became unusable. This was an intermittent problem.

This has resulted in changes to the following module:

• agent-view-interfaces-layer (build 8.15.69)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.6 - 1st November 2023

This patch release provides 1 product enhancement and 7 application support issues as follows:

• CMPIS-2808: Price Plan Change – Cannot change to price plan with same tariff - It was not possible to perform a Price Plan change through AgentView where the underlying tariff on the old and new price plan was the same.
• CMPIS-2803: External Configuration Module – Duplicate Properties - Some of the properties deployed via the External Configuration module were appearing on the double in the System Property table.
• CMPIS-2774: Actual Days in Month Service Pricing incorrect (RED-783) - The prorate calculation using the actual days in the month was pricing incorrect when the charged traversed a month with different numbers of days.
• CMPIS-2677: REST – Create Order (New Subscription) – Attribute Changes - Some attributes in the REST Create Order (New Subscription) request and response have been updated for consistency with other web services. These were already documented correctly in the CMP 8.12 RESTful API specification.
• CMPIS-2676: REST – Get Order Response - Attribute Changes - The REST Get Orders Response has been updated to include a salesperson object. This was already documented correctly in the CMP 8.12 RESTful API specification.
• CMPIS-2675: REST – Get Order Response - Attribute Changes - Some attributes in the REST Get Order response have been updated for consistency with other web services. These were already documented correctly in the CMP 8.12 RESTful API specification.
• CMPIS-2674: REST – Create Order – Salespeson Id being taken as sales account number - When using the Create Order REST API, the salespersonId field was incorrectly being interpreted as the sales account number.
• CMP-20272: 10T Tech Adapter Rebuild - Some module properties that are required to correctly configure the 10T Tech adapter were not exposed through the administration console.

This has resulted in changes to the following module:

• agent-view-interfaces-layer (build 8.15.68)
• published-interfaces-layer (build 8.15.26)
• rest-ws (build 2.14.90)
• sabre-dal (build 2.14.85)
• sabre-invoice-production (build 2.13.15)
• sabre-server (build 1.19.62)
• shared-services-common (build 1.15.46)
• shared-services-rest (build 1.15.46)
• sabre-tenttech-warehouse-adapter (build 1.0.26)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.5 - 18th October 2023

This patch release provides 5 product enhancements and one application support issue as follows:

• CMP-20303: Subscription Bar – Include Bar/Unbar Reason - When confirming a successful bar or unbar action item, the Action Monitor job should set the Reason Code (Bar or Unbar respectively) on the Subscription Bar record to the Reason Code of the Workflow Event record relating to the action item being confirmed. This was not happening.
• CMP-20306: Include Base Package Code in Provisioning Outbound JSON - The outbound provisioning JSON message has been enhanced to include the Package Code related to the Price Plan of the subscriber.
• CMP-20304: REST – Change Price Plan Refactor – Allow Non Network - The REST Change Price Plan web service has been enhanced to allow a non-network action to be raised. Previously this REST web service only supported network actions.
• CMP-20305: REST – Change Serial Number Refactor – Allow Non Network - The REST Change Serial Number web service has been enhanced to allow a non-network action to be raised. Previously this REST web service only supported network actions.
• CMP-20212: REST - Post Subscription Attributes Refactor - Multiple Attributes - The POST Subscription Attributes web service has been enhanced to support multiple subscription attributes being added within the same request. Prior to this change only one subscription attribute could be added with a single request.
• CMPIS-2653: REST - Create Workflow - Error on optional fields - The customerContactName and customerContactNumber attributes in the Create Workflow web service request have been made optional. Prior to this change both request attributes were mandatory.

This has resulted in changes to the following module:

• dataModel (build 2.14.50)
• rest-ws (build 2.14.83)
• sabre-action-monitor (build 2.13.26)
• sabre-dal (build 2.14.83)
• sabre-provisioning (build 2.13.3)
• shared-services-common (build 1.15.43)
• shared-services-rest (build 1.15.43)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.4 - 11th October 2023

This patch release provides 2 product enhancements as follows:

• CMP-20327: Ability to deploy product data for one or more networks - As part of a new deployment of CMP, it is possible to pre-populate the database with configuration data related to a specific online of offline network to which CMP is pre-integrated. The 'Global' section of the Installation Configuration Tool has been updated to include a new configuration parameter called 'Data Population Network' that allows the configuration data for one or more pre-integrated networks to be included within the installation.
• CMP-20330: Ability to Save and Load Config Data from within CMP itself - This product change allows configuration data to be exported from one database and imported into a new database. The export and import are executed directly against the database schema for which configuration data is to be exported/imported. This export/import works for different data segments based on the specific requirements of the project. The command accepts the required configuration level export or import as an input parameter.

This has resulted in changes to the following module:

• cmp-database-pkg (build 8.15.21)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.3 - 25th September 2023

This patch release addresses 2 application support issues as follows:

• CMPIS-2761: AgentView - Out of Contract Subscriptions should be displayed in Termination Costs Panel - In some cases, subscriptions that were out of contract were not appearing in the termination costs panel. Now that the panel contains usage and other charges, all connected subscribers are included in the list of subscriptions.
• CMPIS-2757: Refunds - Refunds against payments not matching correctly - In some cases, when a refund was created against a payment the record that was subsequently created on the sales ledger transaction table did not contain the correct values for original transaction type and original transaction reference meaning the ledger monitor cannot match the refund against the payment.

This has resulted in changes to the following modules:

• agent-view-interfaces-layer (build 8.15.67)
• sabre-dal (build 2.14.82)
• sabre-mdsledger-adapter (build 2.8.4)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.2 - 21st September 2023

This patch release addresses 1 application support issue as follows:

• CMPIS-2773: Workflow Monitor - Charge Suspension Account Type Issue - An issue was observed whereby an account was not automatically suspended from charging as part of the credit control process. Where multiple account types were defined for an account charge usage of 'Charging Suspended', the charging suspension was not being handled correctly.
• CMPIS-2713: NetEngage - Usage Adapter Not Loading Usage - The NetEngage usage adapter was not loading usages file to the inbound/usages location due to a deprecated method.

This has resulted in changes to the following modules:

• sabre-server (build 1.19.60)
• sabre-workflow-monitor (build 2.13.9)
• sabre-netengage-notification-adapter (build 1.2.2)
• sabre-netengage-usage-adapter (build 1.2.2)

This patch is available for deployment in the CMP 8.12 GA repository.

CMP 8.12.0.1 - 1st September 2023

This patch release addresses 2 application support issues as follows:

• CMPIS-2744: SOAP - Get Subscription - Returning normal for barred subscription - The SOAP QuerySubscription web service (with a dataset of 'BASIC') was returning a subscription status of 'Normal' in the response for a subscription that was barred. This should return the name of the bar in the same way as AgentView does.
• CMPIS-2745: Bulk Sales Ledger Adjustment - Excessive workflow creation - It was observed in testing that a large number of events were being created for a single CMP account. This was due to the bulk action driver file not being correctly archived once processed.

This has resulted in changes to the following modules:

• published-interfaces-layer (build 8.15.25)
• sabre-bulk-action-framework (build 1.13.3)
• soap-ws (build 8.15.23)

This patch is available for deployment in the CMP 8.12 GA repository.

Core Module Versions

Optional Module Versions